The company announced it was recalling around 2,500 Karma drones. A number of the drones lost power during operation. Customers can return the item to its place of purchase for a full refund.
Safety is our top priority, GoPro founder and CEO Nicholas Woodman said. "We are working in close coordination with both the U.S. Consumer Product Safety Commission and Federal Aviation Administration. "We are very sorry to have inconvenienced our customers and we are taking every step to make the return and refund process as easy as possible."bFor the moment, GoPro is not offering any replacement drones, which they've been selling since Oct 23.
The company said they will only resume shipping once "the issue is resolved. "The recall comes at a bad time for the public camera and drone company, which just took a big hit in its third-quarter earnings.
GoPro lost a whopping $84 million over the past three months, at the time, although Karma drone sales were not included in the report.
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Friday, 11 November 2016
GoPro recall Karma Drone
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